← All use cases
Speech to textCustomer support

Voice-note tickets

Turn a customer’s voice note into a ticket and reply with audio.

How it works

Speech to text

The user records or uploads audio, and Rafiki returns a transcript for your application to use.

  1. 1

    Record or upload the audio.

  2. 2

    Choose the language and transcribe it.

  3. 3

    Review, save, or send the transcript to another system.