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Voice conversationPublic services

Service hotlines

Let people check an application or document status over the phone.

How it works

Voice conversation

The user speaks, Rafiki understands the request, and replies with text and audio.

  1. 1

    Record or upload the user’s question.

  2. 2

    Send it to the Talk API.

  3. 3

    Play the reply and continue the same conversation.