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Speech to textCustomer support

Agent assistance

Transcribe calls and give agents the information they need while they work.

How it works

Speech to text

The user records or uploads audio, and Rafiki returns a transcript for your application to use.

  1. 1

    Record or upload the audio.

  2. 2

    Choose the language and transcribe it.

  3. 3

    Review, save, or send the transcript to another system.