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Voice conversationCustomer support

After-hours support

Answer common questions when the support team is unavailable.

How it works

Voice conversation

The user speaks, Rafiki understands the request, and replies with text and audio.

  1. 1

    Record or upload the user’s question.

  2. 2

    Send it to the Talk API.

  3. 3

    Play the reply and continue the same conversation.