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Voice conversationFinancial services

Account information

Let customers ask about their balance, recent payments, or account status.

How it works

Voice conversation

The user speaks, Rafiki understands the request, and replies with text and audio.

  1. 1

    Record or upload the user’s question.

  2. 2

    Send it to the Talk API.

  3. 3

    Play the reply and continue the same conversation.